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Support

Support

AT YOUR SERVICE

The QNET Global Support Centre (GSC) is an accredited world-class contact centre, recognised by a prestigious membership with the Customer Relationship Management & Contact Centre Association (Malaysia), and an official Platinum Membership with the Contact Centre World Association, through which it also holds the Certificate for Best Practices.

The QNET GSC is tasked with the priority of living up to the promise of providing consistent first-class customer support and quality services to all QNET IRs and customers. As well as worldwide representative offices and agencies for one-on-one support, the QNET GSC also operates a technologically advanced 24/7 multilingual contact centre, available worldwide in 27 languages, with more being added all the time.

  • Arabic
  • Malayalam
  • Bambara
  • Mandarin
  • Bashkir
  • (Bahasa) Melayu
  • Bobo
  • Persian
  • Cantonese
  • Punjabi
  • Cheshen
  • Russian
  • English
  • Somali
  • French
  • Swahilli
  • Gurunci
  • Tamil
  • Hausa
  • Tatar
  • Hindi
  • Turkish
  • (Bahasa) Indonesia
  • Urdu
  • Kazakh
  • Uzbek
  • Kyrgyz

Call or email the QNET Global Support Centre from anywhere, anytime on the numbers and emails below. Or join the social support revolution and get your queries answered by a community of QNET IRs and employees on our social customer support platform.

International
+603 7949 8288 (All languages)

Toll-Free Numbers*

Hong Kong: 800 933 691 Singapore: 800 601 1425
India: 000 800 600 1144 Sweden: 020 795 050
000 800 100 7022 Taiwan: 00801 601 347
Indonesia: 001 803 601 923 Thailand: 001 800 060 102
Malaysia: 1 800 880 983 Turkey*: +90 212 414 1780
Philippines: 1 800 1 601 0053 UAE: 800 0600 212
Russia: 8 800 100 9623
Saudi Arabia: 800 860 1806 USA: 1 866 578 6077

*All calls are free-of-charge when made from within the stated country, with the exception of Turkey, which is charged at local call rates (international call rates apply for calls made from outside Turkey).

 

Email Support

INTERNATIONAL

AFRICA (English, Arabic & French)

MIDDLE EAST (English & Arabic)

PERSIA (English & Persian)

RUSSIA (English & Russian)

TURKEY (English & Turkish)


Local Plans

QNET Malaysia

QNET India

QNET Promosyon, Turkey

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